Emergency Recovery · 24/7

Recover your account. Shut down the threat.

Straight answers on compromised accounts — how we get them back, how fast, and how we keep them locked down once we do.

98% Recovery Success Rate
1–4h Fastest Recovery Time
5,000+ Accounts Recovered
FAQ — Hacked Accounts

Frequently Asked Questions

The ten questions we answer every day — from spotting a breach to locking your account down for good. Open any one for the full detail.

Telltale signs your account may be compromised:

  • Unusual login activity: You receive notifications about logins from locations you don't recognize
  • Password changes: You can't log in with your usual password and didn't change it yourself
  • Suspicious posts: Content appearing on your account that you didn't create or approve
  • Friend requests or messages: Your followers report receiving spam messages or requests from your account
  • Changed profile information: Your bio, profile picture, email, or phone number has been altered
  • Connected apps: Unknown third-party apps appear in your connected applications

Spot any of these? Act now. Our recovery team is on call 24/7 — the sooner we start, the more we save.

Take these immediate actions to minimize damage:

  • Don't panic: Stay calm and act quickly but thoughtfully
  • Try to log in: If you still have access, change your password immediately
  • Check email access: Verify that the hacker hasn't changed your registered email
  • Enable two-factor authentication: If possible, secure your account with 2FA
  • Document everything: Take screenshots of suspicious activity
  • Contact M3 Agency immediately: We can begin recovery within the hour, any time of day
  • Warn your followers: If possible, alert them through other platforms about the compromise

Every minute counts. The faster you move, the higher the odds of a full recovery.

Recovery times vary based on several factors:

  • Simple cases (1-4 hours): Recent hacks where original email is still accessible
  • Moderate cases (4-24 hours): Changed credentials but account verification is available
  • Complex cases (24-72 hours): Complete credential changes with additional security measures
  • Critical cases (3-7 days): Business accounts or verified profiles requiring extensive documentation

We work around the clock. Most cases close within 24 hours on our emergency response track.

Yes, we specialize in recovering accounts even when all credentials have been changed. Our process includes:

  • Identity verification: Using your government-issued ID and other documentation
  • Account ownership proof: Original photos, videos, or content from the account
  • Platform liaison: Direct communication with platform support teams
  • Technical analysis: Tracking login patterns and device information
  • Legal documentation: If necessary, we can provide legal support for your case

Even in full-takeover cases — every credential changed — we still recover 98% of accounts.

To expedite your recovery, please provide:

  • Basic information: Your full name, username, and account URL
  • Original credentials: Previous passwords, email addresses, or phone numbers used
  • Verification: Government-issued photo ID matching the account owner
  • Account history: Creation date, first posts, or memorable content
  • Device information: Devices typically used to access the account
  • Screenshots: Any evidence of the hack or suspicious activity

Missing a few details? No problem — we work with whatever you have.

Our pricing is transparent and based on case complexity:

  • Standard Recovery: For straightforward cases with accessible credentials
  • Priority Recovery: Expedited service with dedicated support
  • Emergency Recovery: Priority queue — work begins within the hour for critical situations
  • Business Account Recovery: Specialized service for verified or business profiles

Our promise is simple: no recovery, no payment. You pay only when your account is back in your hands. Message us for a quote built around your case.

Nothing is lost. Your account stays intact from start to finish:

  • Content preservation: All your original posts, stories, and media remain intact
  • Follower protection: Your follower list and connections are maintained
  • Damage control: We work to remove any malicious content posted by hackers
  • Reputation management: Assistance in notifying followers about the breach
  • Security enhancement: Post-recovery security measures to prevent future attacks

The goal: your account restored exactly as it was — and harder to breach than before.

Implement these essential security measures:

  • Use strong, unique passwords: Combine letters, numbers, and special characters
  • Enable two-factor authentication: Add an extra layer of security to your login
  • Be wary of phishing: Never click suspicious links or provide credentials to untrusted sources
  • Review connected apps: Regularly audit and remove unused third-party applications
  • Use secure networks: Avoid logging in on public Wi-Fi without a VPN
  • Keep software updated: Ensure your devices and apps are running the latest security patches
  • Monitor login activity: Regularly check your account's active sessions

Once you're back in, we hand over a tailored security plan — plus optional ongoing protection.

We specialize in recovering accounts across all major social media platforms:

  • Instagram: Personal, business, and verified accounts
  • Facebook: Profiles, pages, and business accounts
  • Twitter/X: Standard and verified accounts
  • TikTok: Creator and business accounts
  • Snapchat: Personal and business profiles
  • LinkedIn: Professional profiles and company pages
  • YouTube: Channels and content creator accounts

Platform not listed? Reach out — we've recovered accounts across virtually every network and can assess yours.

Absolutely. Your privacy and security are our top priorities:

  • Encryption: We encrypt everything in transit and at rest
  • Confidentiality agreements: Our team operates under strict NDAs
  • Limited access: Only essential personnel handle your case
  • No data retention: Personal information is permanently deleted after case completion
  • Secure communication: We use encrypted channels for all client interactions
  • Compliance: Full adherence to international data protection regulations

5,000+ recoveries since 2012, zero security breaches. Your trust is the whole business.

24/7 Emergency Response

Locked out right now?

A recovery specialist is standing by around the clock. Open your case and we'll get to work — most start within the hour.